Q: Do you combine shipping?
A: Yes! USPS First Class Mail shipping is free for U.S. buyers, regardless of number of items purchased. Other options include USPS Priority Mail for a flat rate of $6.95, and USPS Priority Mail Express for $24.95.
Q: Do you offer international shipping?
A: Yes, Holben's Fine Watch Bands offers fast USPS First Class International shipping for a flat rate of $10.95, regardless of amount purchased.
Q: Can you help me find a strap for my particular watch model?
A: Because the range is so vast, we cannot advise regarding bands for specific models and styles of watches. We suggest that you measure (in millimeters) between the lugs of your watch to ensure a proper fit.
Q: Are spring bars available?
A: Yes, we include one free pair of strong, seamless double-flange stainless steel bars with each strap purchase.
Q: What strap size do I need?
A: To determine your size, measure the distance (in millimeters) between the lugs of your watch.
Q: My Bonetto Cinturini deployant strap is too long. Can you help?
A: Sure! See our Bonetto Cinturini sizing guide for cutting instructions.
Q: May I return my purchase?
A: Holben's Fine Watch Bands accepts returns of unworn, undamaged merchandise for refund or exchange within thirty days of purchase. (To ensure that items remain in original condition, please confirm suitability before fastening to your watch or wrist.)
All orders must be returned in a padded envelope or small box, with a trackable shipping service. We suggest USPS delivery confirmation service.
All product packaging (bags, tags, cases, etc.) must be unaltered and returned with each item. Items without original packaging will be rejected. Items that have been worn, resized, damaged or otherwise modified will not be accepted.
Ship to the address below with a note stating your name, date of purchase and reason for return.
PO Box 10853
Bainbridge Island, WA 98110
We are happy to help with returns and exchanges. If you have any questions, please contact us.