Privacy Policy
Plain-English summary: We collect only the information needed to run our store, process orders, prevent fraud, and improve the website. We do not sell your personal information. Data is shared only with service providers required to operate the site and fulfill orders.
Privacy policy
This Privacy Policy explains how personal information is collected, used, and shared when you visit or make a purchase from https://www.holbensfinewatchbands.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, referring websites or search terms, and how you interact with the Site. We refer to this information as Device Information.
Device Information is collected using the following technologies:
- Cookies: Data files placed on your device that often include an anonymous unique identifier. Learn more at https://www.allaboutcookies.org.
- Log files: Track actions occurring on the Site, including IP address, browser type, internet service provider, referring or exit pages, and date and time stamps.
- Web beacons, tags, and pixels: Electronic files used to record browsing behavior on the Site.
When you make or attempt to make a purchase through the Site, we collect certain information including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as Order Information.
“Personal Information” refers to both Device Information and Order Information.
How we use your personal information
We use Order Information to:
- Process payments and fulfill orders
- Arrange shipping and provide order confirmations
- Communicate with you regarding your order
- Screen orders for potential fraud or risk
- Provide marketing communications, when consistent with your preferences
We use Device Information to help screen for fraud and to improve and optimize the Site, including analyzing how customers browse and interact with the Site and evaluating marketing performance.
Sharing your personal information
We share Personal Information with trusted third parties only as necessary to operate our business:
- Shopify: Our ecommerce platform. Shopify’s privacy policy is available at https://www.shopify.com/legal/privacy.
- Google Analytics: Used to understand how customers use the Site. Google’s privacy policy is available at https://www.google.com/intl/en/policies/privacy/. You may opt out at https://tools.google.com/dlpage/gaoptout.
We may also share Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights.
Marketing communications and analytics
We use limited personal information to understand how customers interact with our Site and to improve our products, services, and customer experience. This includes standard website analytics and performance measurement.
We may occasionally send marketing emails to customers who have opted in or who have made a prior purchase, in accordance with applicable laws. These communications are based on your relationship with our store, not on third-party behavioral advertising networks.
We do not sell your personal information, and we do not currently use your data for cross-site behavioral advertising or third-party ad targeting.
If our marketing practices change in the future, this Privacy Policy will be updated accordingly.
Do not track
We do not change our data collection or use practices in response to Do Not Track signals from your browser.
European residents
If you are a European resident, you have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, contact us using the information below.
We process your information to fulfill contracts with you or to pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.
Data retention
Order Information is retained for our records unless and until you request deletion.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements.
Contact us
If you have questions or wish to make a complaint, contact us at:
Email: info@holbensfinewatchbands.com
PO Box 10853
Bainbridge Island, WA 98110
United States
© 2025 Holben's Fine Watch Bands. All rights reserved.